Carlisle United Football Club

Season Tickets 2023/24

We are delighted to confirm our season ticket details for the 2023/24 campaign as we look forward to our return to League One.

As chairman Andrew Jenkins said yesterday, we did this together, and we need more of the same as we make the exciting step up, with some mouth-watering encounters to look forward to.

With just four weeks until the lads return there’s barely time to draw breath but, with the way promotion was achieved – a real collective effort – we don’t mind that one bit as we look to the next stage of our exciting journey.

Chief executive Nigel Clibbens said: “We can’t repeat enough how important your magnificent support has been, and how much it made a genuine difference, often when it was needed most, to help Paul and his squad get the promotion we all craved over the line.

“A positive ending to the previous season was harnessed and built upon, and the way the feelings of positivity and belief and momentum grew through what was a tough campaign was a joy to watch and be part of.

“The reward for the hard work done by the management team, the players, the club staff – all backed up by you, our magnificent fans – was the promotion winning experience at Wembley which will live long in the memory for all of us.”

“As we look to help the manager build a team that will compete strongly every week in League One there is no escaping the fact that costs will rise,” he added. “Along with that are the current increases in costs linked with inflation that are having such a major impact on fans in almost every aspect of our lives.

“That is why we have taken the difficult but unavoidable decision to increase prices on our adult, senior and young adult categories by £2, and we have increased the match day prices for juniors in an attempt to encourage them to purchase in advance.

“As a thank you to those who are renewing we have increased the equivalent saving on match day prices to six games – it was a four-game saving last season. We felt it was important to acknowledge the continued and loyal support you give us, with this being the fairest way.

“We’re looking forward to seeing you ‘Back the Blues’ once again as we take on the challenge of League One together.”

All season ticket prices and terms are below. All prices reflect a £2 per game increase in match day prices.

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Key dates:

+ From Monday 5 June 2023 season tickets will be on sale for season ticket renewals only.
+ Current season ticket holder seat reservations will remain in place until Friday 23 June 2023, and those seats not purchased will be released at 5pm on Friday 23 June 2023.
+ New season tickets can be bought during the Early Buy period, and this will start on Monday 12 June 2023 and run until Friday 7 July 2023.
+ Standard prices will apply from Monday 10 July until Friday 4 August 2023.
+ No season tickets will be sold after 5pm on Friday 4 August 2023.

Notes on pricing:

+ We have increased pre-match and match-day prices by £2 for adults, seniors and young adults. This is to cover both inflation and promotion.
+ We have increased the match-day prices for juniors to encourage people to purchase in advance.
+ We have increased wheelchair prices to be more reflective of standard pricing.
+ We have offered a 6-game renewal saving (based on new prices) compared to four games last year, as a gesture to balance price increases.
+ All concession tickets will need supporting ID to verify the age category (qualifying date 1 August 2023).
+ All carer tickets will require a letter dated within the last 12 months to support requirement – you must be in the middle or higher rate of care.
+ As per 2022/23, any U11 or U7 season tickets that do not attend three consecutive games will be cancelled (this will be verified by our ticket scanning system.)
+ For this season we will once again issue new Season Access Cards.

How to purchase:

+ Existing season ticket holders will be able to purchase their renewal through their online ticketing account under reserved items. Please note – new customers cannot purchase until Monday 12 June.
+ Purchases can also be completed in-person at Brunton Park, or over the telephone.
+ Ticket office number – 0330 094 5930 (option 1).
+ Ticket office opening times are from 10am to 5pm, Monday to Friday, throughout the purchase period.

How to pay:

+ Cash.
+ Card.
+ Direct Debit over 10 months, commencing July 2023.

Click HERE to download your Direct Debit form.

If purchasing your season ticket online and are opting for the DD option, you must complete your direct debit form and email it back to ticket.printing@carlisleunited.co.uk on the same day of purchase.

The first Direct Debit payment will be taken on 1 July 2023, and for 10 months thereafter, with the final payment on 1 April 2023.

Any season ticket holders using the Direct Debit option, and who have purchased their season ticket after 1 July 2023, will need to pay their first month up front, with the direct debit starting from 1 August 2023 to 1 April 2024 (a nine-month period).

We reserve the right to refuse a Direct Debit.

There is a £10 admin fee for Direct Debits.

We will no longer be accepting cheques as payment.

FAQ:

+ Can I move my season ticket at the point of renewal? Yes – you can move area or seat at the point you renew your season ticket (as long as the seat is available.)

+ I am a season ticket holder there is a spare seat next to me – can I buy for my friend? Yes, from Monday 12 June 2023 if the seat is still available.
+ Can I buy a flexi card yet? Not just yet – we will release these in July 2023.
+ Will I be able to buy a half season ticket at Christmas? We are not planning to release half season ticket this season.

We will monitor fan feedback and supply answer to any more FAQ as required.

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Terms & Conditions

1. Season tickets are available in three categories: there is a renewal period for existing holders only, an early buy rate for new applications, and a standard rate.
2. The following benefits apply:
3. Renewal price for 22/23 season ticket holders.
   b. Guaranteed seat / place in the stadium for all league matches at Brunton Park for the 23/24 season.
   c. If drawn at home in first round of FA Cup of EFL League Cup you will get your match ticket for half price (excludes EFL Trophy matches).
   d. First priority ticket purchases for cup matches.
   e. Ticket purchase priority for away games where allocation is less than the number of season ticket holders we have.
   f. 10% discount in the Blues Store on full price merchandise (not in conjunction with any other offer).
   g. Opportunity to purchase a discounted 23/24 season ticket parking pass.
   h. Under 7s can also receive a free shirt on their 7th birthday (must be registered appropriately).
   i. Exclusive kit launch event.

Olga’s Army:

* Chance of being chosen to be match guard of honour (ages 7-10).
* A signed Christmas & Birthday card (ages 7-10).
* Invite to exclusive events.
* Discount on mascot packages.
* 10% discount in the Blues Store on full price merchandise (not in conjunction with any other offer).

3. Season tickets are not valid for other rounds of cup matches (apart from point 2) or friendly games. In the event of a home cup fixture, for which tickets are sold in advance, you will be guaranteed one ticket provided an application is made in time.
4. No application form is needed to renew season tickets; however, payment must be received by the deadlines.
5. 22/23 season ticket holders must apply before Friday 23 June 2023 to retain their seats for the 23/24 season.
6. For all senior, young person, junior and child applications the qualifying date is 1 August 2023, and applications for new holders will only be accepted if accompanied by proof of age at point of sale. U14s must be purchased with an adult, senior, young adult or U18 ticket.
7. Carlisle United Association Football Club (1921) Limited is registered under the Data Protection Act 2018 and as such information provided by you may be held in its database. For further information on how we hold your private data please visit; https://www.carlisleunited.co.uk/website-privacy-policy/ or https://www.gov.uk/data-protection
8. The club does not accept responsibility for the replacement of lost, damaged or stolen season tickets. In the event of a season ticket holder misplacing or losing their season ticket the club will only issue a duplicate season ticket upon payment of £5. Season tickets are issued subject to the rules and regulations of FIFA, UEFA, The Football Association and The EFL in respect of the relevant competition and Carlisle United’s ground regulations.
9. Payment for season tickets may be received in the form of cash, Debit/Credit Card or interest free direct debit over 10 monthly instalments. In the event of payment of direct debit not being received, court action will be taken.
10. Holders should be aware of the ground regulations (on view at the stadium) and in the Club Charter which must be adhered to at all times. Failure to comply with any such regulations could result in confiscation of season ticket and ultimately in banning orders being made against a holder. This includes compliance with our Supporter Code of Conduct.
11. Racial abuse, homophobic abuse, foul and abusive language, chanting or harassment is strictly forbidden and will result in arrest and / or ejection from the ground. The club may impose a ban for one or more matches.
12. Season tickets are not refundable. Season tickets can be transferred to different sections of the ground, they can also be upgraded or downgraded on a match-by-match basis, however, this must be done prior to the match day. Please note a nominal fee will apply for this transaction.
13. Ambulant disabled supporters will be charged the age relevant price class and will be entitled to a free carer ticket should correct proof of disability be provided (must be dated within the last 6 months).
14. Entry into any game is not guaranteed and should the club be advised or instructed to play any game behind closed doors for any reason, any pro rata refund or credit is entirely at the club’s discretion. This will be detailed at the time.
15. If capacity is limited for any reason, the club will determine priority order of attendance but season ticket holders will have priority over non season ticket holders.
16. In the event that matches are played with reduced capacity or behind closed doors, the club will seek to make matches available for season ticket holders to watch via iFollow subject to EFL confirmation.
17. The club reserves the right to move your season ticket to another seat, row or stand for nominated matches, as directed by the police, for tv requirements or for any other reason.
18. The club reserve the right to amend the date, time and venue of any publicised fixture for any reason without prior notification.
19. Season ticket cards must be available for inspection at any time. Season tickets may not be resold or lent for value by season ticket holders under any circumstances. You may be asked to prove your identity at any time.

The following definitions apply: Adult; 23 – 64 years, Senior; 65 years & over, Young Person; 18 – 22 years, Junior; (U18 & U14), Child; U11, Child; U7.

By applying for a season ticket(s) you are indicating that you have read, understand, accept and agree to the terms and conditions stated above and that you will abide by them.