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Home ticket information

Ticket Office Details
 
The ticket office is open from 10am to 5pm on weekdays and from 10am to 5.15pm on weekend match days. 
 
Please note, for weekend fixtures tickets for that days game only will be on sale in the lead up to kick off, between 2.30pm and 3pm. The ticket office will reopen after full time, between 4.45pm and 5.15pm, for general ticket sales.
 
The ticket office telephone number is 0844 371 1921. Telephone sales are available from 10am to 5pm on weekdays and telephone sales can be processed on match day until 1pm. Tickets for that days game can then be obtained from the relevant ticket office around the ground from 1.30pm onwards. Calls to this number are charged at 7p per minute from landlines. Charges from mobiles may vary. 
 
Vouchers for match tickets or season tickets can be purchased from the main ticket office. These vouchers can be purchased for any amount but can only be redeemed from the main ticket office.
 
Home fixtures 
 
Home fixture ticket sales will begin two weeks before the date of the game. They can be purchased over the telephone, in person, or via our online sales platform - click HERE. They can be collected in person or posted to an address of your choice (postal option available up to three working days before the game). Alternatively you can choose the 'print at home' option when making your online purchase. 
 
Internet and phone Charges 
 
Internet Charges:
£1 per ticket
£0.75 postage
£0.50 collection
FoC Ticketfast 
 
Phone Charges:
£1 Credit Card
£0.75 Postage
 
Please note - Carlisle United cannot be held responsible for the loss or non-delivery of tickets, if proof of postage can be provided by the club.  
 
Pre & match day sales – tickets are £3 cheaper when bought in advance of match day. The pre-sale period expires at 5pm on the last working day before the game, unless otherwise stated.
 
A child ticket is the same price at all times, but must be purchased with an adult, senior, young person or junior ticket.
 
Seating Pre-sale Match Day
Adult £19 £22
Senior £16 £19
Young Person £13 £16
Junior £10 £10
Child U11 £7 £7
Child U7 FoC FoC
Ambulant Carer FoC FoC
W/Chair & Carer £4 £4
1 Adult + 1 Junior £27 £30
1 Adult + 2 Junior £35 £38
1 Senior + 1 Junior £24 £27
Terracing Pre-sale Match Day
Adult £16 £19
Senior £13 £16
Young Person £10 £13
Junior £7 £7
Child U11 £4 £4
Child U7 FoC FoC
Ambulant Carer FoC FoC
W/Chair & Carer £4 £4
1 Adult + 1 Junior £21 £24
1 Adult + 2 Junior £26 £29
1 Senior + 1 Junior £18 £21
 
Our seated areas are on the east and west side of the ground and include the following - A Stand: The Cumberland Community Stand - B and C Stand - D Stand: The Pirelli Family Stand - E Stand: The Edinburgh Woollen Mill Stand - East Stand: The Pioneer Food Service Stand. 
 
Our terraced areas are known as the Paddock (West side of the stadium), the Warwick Road End (South side of the stadium and has cover from the elements) and the Waterworks End (the North side of the stadium).
 
You will be required to provide your name and address details when purchasing tickets. Fans are asked to have their season cards or match tickets ready to be scanned upon arrival for entry to the stadium. Please retain your ticket should you need to exit and return to the stadium for any reason. 
 
Match Day Sales 
 
Ticket offices open around the ground at 1.30pm on a match day. Stadium satellite ticket offices are cash only, and a cash machine is available at the Post Office across the road from the east stand entrance.
 
The satellite ticket offices will close 15 minutes after kick off - match day tickets can be purchased from the main ticket office until full time. 
 
Collection windows at the main ticket office will open from 12.30pm, and from 1.30pm on the East side of the ground. 
 
The East Stand collections window is open for collection of Pioneer Foods Stand and Warwick Road End tickets. All other tickets can be collected from the main ticket office.
 
Away supporters can purchase match tickets from the away ticket office, behind the East Stand, and will be seated in Pioneer Food Service Stand section 3.
 
Ticket Concessions 
 
Child Under 7 (0-6); Child Under 11 (7-10); Junior (11-17); Young Person (18-22); Adult (23-64) and Senior (65+).
 
Concessionary tickets may be asked for proof of ID. Please bring proof of ID to every game as stewards are authorised to carry out spot checks as and when required. If ID cannot be provided then admittance may be refused. The ticket must then be upgraded to the correct price bracket at the main ticket office and the difference in price paid. 
 
If proof of age can be provided within five working days of the game, the club will reimburse the difference in the cost of the ticket upgrade. 
 
Wheelchair & Carer 
 
A Wheelchair & Carer ticket costs £4. The wheelchair access area of the ground has limited space and we strongly advise these tickets are bought in advance. These sections are located on the East side of the ground and in the Paddock.
 
Ambulant Disabled Supporters 
 
Individuals who require a full time carer can get a carer ticket free of charge. Evidence of full time carer status must be provided (Department of Works and Pensions certificate showing the disability allowance in the higher band of care).
 
Misplaced or lost tickets 
 
In the event of match day tickets being lost or forgotten, supporters are advised to go to the main ticket office where, upon confirmation of address and booking details, they can be issued with duplicate copies of their tickets at half the original cost.
 
The name and address of the supporter will be taken and they are required to return the original tickets, intact, to the main ticket office within 10 days of the date of the fixture. Full reimbursement of the reprinted ticket will then be completed. 
 
Refunds 
 
Refunds can be given throughout the week and up to kick off of the game in question. Tickets must be returned in full before a refund can be given. Refunds will not be completed after the match has been played.
 
Upgrades and downgrades 
 
Contact the main ticket office if you wish to change your season ticket for any reason. 
 
Season ticket holders can move areas on a match by match basis, but there will be a cost of 50p for each change made.
 
If you wish to change your season ticket for the remainder of the season there will be an administration fee of £5 to re-print a new access card.
 
Away Ticket Sales 
 
Away tickets go on sale (if sent by the host club) two weeks prior to the kick off date. They can be purchased from the main ticket office in person, or by telephone, using cash or a debit or credit card. Credit card transactions will incur a fee of £1 per sale.
 
The last postage day is three working days before the fixture date. 
 
Any remaining tickets are sent back to the away club and may be sold on the day of the game (this is subject to the ticket policy adopted by the host club). 
 
Postponed or abandoned matches 
 
In the event of severe weather conditions, or other extreme circumstances prior to a match, club officials will liaise with match officials to ensure postponement of the fixture takes place at the earliest opportunity. 
 
In the event of a postponement, ticket holders are entitled to free admission to the re-arranged fixture. If a match is postponed or abandoned before half time, then all supporters in the possession of an original ticket will be given half price entry for the replayed match.
 
If the game is abandoned after half time then there is no reduction to the cost of tickets for the rearranged fixture.
 
Season Tickets
 
If a season ticket is left at home then a supporter should go to the main ticket office. Proof of ID will be required and, once seat allocation has been clarified, a match ticket will be provided for admittance at a charge of 50p.
 
If a season ticket is lost please report it to the main ticket office so it can be suspended and a replacement season ticket issued. There will be an administration fee to replace an access card.
 
Car Parking 
 
The supporters' car park is situated on the East side of the ground and will be open from 12.30pm on the day of the game.
 
Car parking is £3 on a match day. Car parking passes can be purchased throughout the week from the main ticket office. 
 
Coach parking costs £15, mini-bus parking is £10 and can only be purchased on the day of the game. 
 
There are approximately 400 available spaces in the car park, with a small number of disabled bays. Disabled bays are allocated on a first come - first served basis and a valid disabled badge must be displayed in the car window.
 
Supporters can purchase a car parking space for the entire season at a cost of £50. Please contact the main ticket office for more details. 
 
Blues Store
 
Our Blues Store is open from 10am to 5pm on Monday, Tuesday, Thursday and Friday. It is closed for stock taking every Wednesday. Saturday match day opening is from 10am to 5.30pm and from 10am to 3pm on Saturdays when there is no home fixture. 
 
It stocks the full range of replica playing and training kits, fashion wear, bedding and curtains, novelties and pocket money items.
 
Food Outlets
 
Our catering partners have a variety of food and beverage outlets located around the ground.  
 
Bars / Restaurants    
 
The stadium has the Sunset Suite situated on the west side of the ground, Ross’s bar and the Balderstone Bar located in the concourse under the Pioneer Foods Stand, and a bar in the away section of the concourse. There is also the George McVitie bar and McConnell's bars located in the Paddock area.
 
Local restaurants include Stonyholme Golf Course which has access to and from the supporters' car park and the Beehive which is opposite Brunton Park along Warwick Road. You can buy meals and drinks at both of these local businesses. 
 
Warwick Road also hosts many other restaurants and places to buy food - including a Nando’s, Warwick Fish & Chips, Casa Romana Italian restaurant, Alexandros Greek restaurant, Claire’s Bakery, The Post Office, Lakeland Gate Inn, Toby Carvery and Tesco. All of these places are within walking distance of Brunton Park. 
 
Carlisle Rugby Club is a two minute walk from Brunton Park and can be accessed from the main car park, via a footpath. They play host to home and away fans on a match day and serve drinks and a small selection of food.  
       
How to Get Here
 
By Foot: From the city centre we are approximately 0.8 miles from the Lanes Shopping Centre. Exit via KFC onto Lowther street and turn right. Take the next left onto Lonsdale Street and carry straight on across the road at the traffic lights until you get to Hartington Place. Take a right, at the end of the road head left, and you are now on Warwick Road. Brunton PArk is located on the left hand side as you walk along.    
 
By Rail: Brunton Park is 1.2 miles from Carlisle Railway Station. Head out of the train station, cross the road, and locate Nando's Restaurant on the crescent shaped road adjacent to the first set of traffic lights. Walk straight down Warwick Road for about 1 mile and you will reach Brunton Park on the left hand side. A taxi rank is located just outside the Railway Station.  
 
By Car: From the M6 take junction 43 for Carlisle. At the roundabout take the 1st exit onto the A69. Brunton Park is approximately 1.1 miles along Warwick Road on the right hand side. 
 
By Bus: Take the number 76 bus from the city centre. Alight at the Lakeland Gate Inn. Head back a short distance from the direction you travelled on the bus and Brunton Park is on your right hand side.