The next step in the development of the catering service at Brunton Park is now ready to go live!
Fans will now be able to 'click and collect' to get their food and drink purchases at Brunton Park.
Fans can now use smartphones to order food and drink online via a new CUFC Catering App.
Stage one of the roll out will see fans being able to click and collect at:
+ McVities Bar
+ Pioneer Bar
+ Ross’s Bar
+ Sunset Suite
Other locations will follow as the app is developed.
To use the new app, follow the steps below:
1. Download the Apple version HERE or the Android version HERE.
2. Select the bar you want to collect from.
3. Select which menu you want to order from - please note, meal deals are only available in selected locations.
4. Select the items you would like to order.
5. Press checkout at the bottom of the screen and check your order is correct.
6. Complete your details.
7. Select your collection time then pay.
8. Enjoy your food and drinks!
Chief executive Nigel Clibbens said: "We have been testing the new app at previous games with the catering panel and with other fans trying it out.
"Operationally, behind the scenes, we have been learning lessons by training staff, setting up collection points and online payment systems.
"The app has been live for the Horsham and Barrow home games, and as with all things like this there have been a few teething problems, but as staff and fans get into the swing of things we are confident it will make things easier on match days.
"It’s become routine for people to 'click' using phone apps to pre-buy all kinds of things, allowing us to then collect them at a time suited to us.
"Alongside cashless payment options, investment in staff, and basic things like better signage, the service is improving. With increased value for money and better quality products, we are also looking closely at the options on offer.
"We have been very up front about the challenges we face in bringing stadium catering in-house, but we are pleased with the progress so far.
"The work of John Watt & Co is invaluable, and with the feedback from fans, and support from the catering panel, we can see things are getting better.
"We encourage fans to download, register and enter their details before the game, so ordering is as easy as just being a few clicks away come match day."
If you have any feedback on the app, please email catering@carlisleunited.co.uk
