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SOUTHEND TEST GAME: Pioneer ticket collection, entry and exit information

Important information ahead of the Southend game for Pioneer ticket holders

18 September 2020

Ticket collections

+ Tickets purchased for any area of the Pioneer Stand will be available to collect from the Pioneer Stand match day ticket office from 9.30am.

+ Entry to the stadium is from 11.30am.

+ Please collect your tickets as early as possible as we expect both collection points to be very busy in the lead up to kick-off.

+ If you selected to have your tickets posted out and do not receive them for any reason, please go to the relevant ticket office where your tickets will be reprinted. 

Pioneer Stand

+ Tickets purchased for any area of the Pioneer Stand will be available to collect from the Pioneer Stand match day ticket office from 9.30am.

+ Please give yourself as much time as possible to enter the ground – there will be socially distanced queues, please arrive in good time – the closer to kick-off you arrive, the more likely it is that you will be late into the ground.

+ All fans with tickets for any area of the Pioneer Stand must enter via the Pioneer Stand entrance on Warwick Road – please do not enter via the Blues Store and walk around the stadium.

+ There is a one-way system in place on the road outside the Pioneer Stand – please follow the floor arrows.
+ If you have a ticket for either section 6, 7 or 8 of the Pioneer Stand, please enter via the usual turnstiles at the south end of the Pioneer Stand.
+ If you have a ticket for either section 3, 4 or 5 of the Pioneer Stand, please enter via the away turnstiles at the north end of the Pioneer Stand.

+ When exiting your seat after the match, please follow the arrows and signage and listen to directions from the stewards.
+ You MUST wear a Face Covering when not sitting in your seat.
+ There will be no formal holdbacks at the end of the match, please exit in an orderly fashion and maintain social distancing.
+ Please maintain social distancing and ensure you are wearing a Face Covering when going to, queuing for, and inside the toilets.


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