We would like to update Season Ticket holders regarding the use of the iFollow streaming service and the redeeming of codes for home league games.
Currently, 2020/21 Season Ticket holders who paid in full and did not request a refund are provided with a code for each home league game to redeem on iFollow to allow them to gain access to watch our matches.
The EFL have been working on making a solution that is easier one for clubs and fans, and will implement a new way for fans to access these home league games for free.
From 31 October [United v Newport on Tuesday 3 November will be our first game where this is relevant], Season Ticket holders who currently recieve a code for iFollow will be automatically granted access to iFollow for home League games without the need for any promo codes.
Fans will need to log into the iFollow service as normal, select the fixture, and the game will be automatically ready to watch.
Codes will be sent out in the usual way for the Morecambe home game on Tuesday 27 October, but this will be the last time you will need to use a code.
In order for this to work effectively, fans MUST have an iFollow account using the email address that we have registered for you - this is the same email address we send your iFollow codes to currently.
If you have already set up an iFollow account using the email we have sent your Barrow and Colchester iFollow codes to, then you DO NOT need to do anything, and you simply need to log into the system as normal to watch from the Newport home game onwards.
If you have received Barrow and Colchester iFollow codes but have not set up an iFollow account, you MUST do this by Monday 26 October if you plan to watch any future games on iFollow.
This must be done by Monday 26 October. You can do this HERE.
If you do not set up an iFollow account using the email we have on file for you, or attempt to use a different email address, then you will not be able to access iFollow for free.
If you would like to check which email address we have on file for you, please email email@example.com.
The database will be sent to the EFL on Thursday 22 October, so please ensure we have your correct email address and you have registered for an iFollow account by this point.