Skip to main content Skip to site footer
Club News

CLUB: Lockdown here at Brunton Park

What lockdown means to the Blues

10 November 2020

With the country now in its second lockdown it does, inevitably, impact on us here at the football club.

As a guide to all things Carlisle United throughout this period:

Ticket office:

The club’s ticket office is closed until the current lockdown period ends.

+ If you have a query about any club matter please email ticket.printing@carlisleunited.co.uk and a member of our staff will respond.

+ If you have a query about iFollow access please email seasontickets@carlisleunited.co.uk and a member of our staff will respond.

+ Remember, if your iFollow query relates to payment or technical issues, email iFollow@efl.com – we are unable to resolve these types of concerns here at the club.

+ If you feel your issue is urgent, please ring 0330 094 5930 (option 1) and your call will be diverted to a member of staff. Please remember that our admin staff are on part-time furlough, so this option should only be used for urgent enquiries – we would prefer you to use the email options wherever possible.

Blues Store:

The Blues Store on Warwick Road is closed to customers who wish to visit in-person until the current lockdown period ends.

+ The online Blues Store will remain OPEN throughout.

+ Orders made online will be posted out on Mondays and Thursdays – please bear this in mind when placing your order.

+ If you have a query, please email blues.store@carlisleunited.co.uk in the first instance.

+ If you feel your query is urgent, please ring 0330 094 5930 (option 2) and your call will be diverted to a member of staff.

Commercial:

Commercial department activity will be temporarily suspended throughout this lockdown period.

+ If you have a query, please email commercial@carlisleunited.co.uk in the first instance.

+ If you feel your query is urgent, please ring 0330 094 5930 (option 3) and your call will be diverted to a member of staff.

Blues Lotto:

Weekly and monthly lottery draws will continue, but door-to-door collections will cease throughout the lockdown period.

+ Payments can be made by card on the number below.

+ If you have a query, please email lottery@carlisleunited.co.uk in the first instance.

+ If you feel your query is urgent, please ring 0330 094 5930 (option 4) and speak to Ewan Wood, our lottery manager.

Academy:

+ U18 – as part of the Elite Sports protocol our youth team activities will continue as normal.

+ Age groups – we are awaiting guidance on what the lockdown announcement means to our under-9 to under-16 age groups.

Community Sports Trust:

Our CST activities will continue as planned – please keep an eye on the official website and our social media channels for more updates.

Media:

With the first team and U18 fixture schedules continuing as normal, all media coverage will also continue as normal, but with the following changes:

+ Pre-match press conferences will be conducted online – instruction will be issued to our media contacts separately.

+ Post-match press conferences will be conducted by phone – instruction will be issued to our media contacts separately.

The media team can be contacted on media@carlisleunited.co.uk 


Advertisement block