Carlisle United Football Club Incident Reporting Policy
INTRODUCTIONWe are committed to providing equality of opportunity and anti-discriminatory practices for all players, officials, staff, fans, members of the community, partners and other stakeholders according to their individual needs.
Discrimination on the grounds of sex, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin or political belief has no place within our club.
CONDUCT
When entering the ground players, officials, staff, fans, members of the community, partners and other stakeholders accept the jurisdiction of the Ground Regulations.
Click HERE to read the club Ground Regulations in full.
REPORTING FOR SUPPORTERS
The club would like to emphasise that we operate a zero tolerance on discrimination of any sort. Anyone found to be in breach of this rule could receive a lifetime banning order.
Any reported acts of misconduct by players are also highly likely to lead to formal disciplinary action by the FA under rule 20.
MATCHDAY
Reporting of discrimination or inappropriate behaviours on matchdays can be made in person to a matchday steward, where appropriate action will be taken and, if necessary, the incident will be reported to Matchday Safety Officer and the Police.
You can also report discrimination or inappropriate behaviours within the ground anonymously. Carlisle United has a designated Report Hotline where supporters can text details of an incident on the following number: 07837 097 097.
You can also use the Kick It Out reporting app which provides users with the ability to attach video, photo and audio evidence to complaints to help support investigations into discriminatory abuse and behaviour.
Reporting via the app is confidential, and sits alongside the organisation’s well-established methods of reporting, including via email and Freephone. Supporters can contact Kick It Out on 0800 169 9414 or by emailing info@kickitout.org
NON-MATCH DAY
Reporting of discrimination or inappropriate behaviours outside of matchday environment are to be made to the Club’s Chief Executive Officer.
This can be done in person or by visiting Brunton Park or in writing via email to kickitout@carlisleunited.co.uk or addressed to:
Carlisle United FC
Brunton Park
Warwick Road
Carlisle
CA1 1LL
REPORTING FOR PLAYERS AND STAFF
For players and staff who want to report an incident of discrimination or inappropriate behaviours on matchday/non- matchday, the procedure is to escalate the matter to the Chief Executive Officer.
This can be done in person, in writing or via email to kickitout@carlisleunited.co.uk
COMMUNICATION
Carlisle United are committed to communicating, when appropriate, incidents relating to discrimination or inappropriate behaviours to its supporters and the general public in order to reduce the incidence of such occurrences.
The club will use every means that anyone associated with the club is aware of what is considered to be unacceptable behaviour on matchdays and non-matchdays. Communication on matchdays will also be provided in the matchday programme and through the stadium public address system.
In the event of a serious breach of the club’s safeguarding or anti-discrimination policies, communication to the general public will be made following communication with the Football League/FA and where deemed necessary legal advice.
Any further communication will be conducted through the official website, www.carlisleunited.co.uk or alternatively through statements which will be communicated to the Press and Cumbria Police.
