We have become aware of disgraceful comments aimed at Port Vale ‘keeper Connor Ripley from a 'fan' in the Warwick Road End during the second half yesterday.
We sincerely apologise to Connor and Port Vale.
The abuse he received was totally unacceptable and we condemn it in the strongest terms.
The young person making the comments does not represent our fans or what we were stand for as a club. These comments embarrass and shame us all. Sorry Connor, and sorry to Port Vale.
We are working with the police to identify who was responsible and will act in the strongest possible manner. Anyone who has information should please contact the club at the earliest opportunity via enquiries@carlisleunited.co.uk, or contact Cumbria Police.
CEO Nigel Clibbens said: “I was made aware of this tonight. I asked Paul Simpson to get me Connor’s number so I could speak to him straight away.
"I spoke to him earlier tonight and apologised personally on behalf of the club.
"He was very understandably still angry and upset. No player deserves that abuse and we are truly sorry he suffered it.
"He was able to give information about the incident and it was clearly prolonged abuse. I said that we do not tolerate this and will do our best to deal with it.
"We will do all we can to identify the culprit and take the strongest action we can. Fans close by will know who it was and I hope they will help as they have done in the past, by giving information.
"Everyone knows the Warwick Road End has seen really positive developments in terms of atmosphere but it continues to see regular incidents of disorder and now abuse. It’s extraordinarily disappointing.
"We appeal to fans to stop and behave. This cannot go on."
