Skip to main content Skip to site footer
Club News

iFOLLOW: How to purchase a match pass or redeem your voucher code

How to purchase a match pass

19 October 2020

Season ticket holders who have not requested a refund - and who we have up-to-date emails for - will be sent codes in the lead up to home league games to watch on iFollow.

Only season ticket holders who paid in full for their season ticket and who have not requested a refund will be sent an iFollow code. 

Please follow the instructions below to access iFollow. 

Purchasing a match pass or redeeming your voucher code 

Please watch the video below and follow the steps to purchase your pass or use your free iFollow voucher code.

Only season ticket holders who have not requested a refund will be sent a voucher code for all home league games, allowing them to view the game for free on iFollow.

Make sure you enter your voucher code, and click apply, to activate the code.

Your match pass will then be available for the fixture.

Please note that you will still have to enter your card details in order to process the free match, but don't worry, you won't be charged.

Then, head to the match centre via either the website home page, or the 'next match' link on the iFollow dropdown before kick-off to tune in.

The match video feed will start 10 minutes before kick-off.

Google Chrome has been found to be the most reliable browser to watch iFollow.

If you have a phone or tablet, once you have purchased your match pass or redeemed your voucher code, please download the EFL iFollow app on your device, then log in to watch the match.

If our ticket office does not have your email address, there is no function to allow you to watch live home games on iFollow. 

Please email seasontickets@carlisleunited.co.uk to check whether the ticket office has your current email address. 

We have now sent the codes out for the Barrow game which you should redeem as early as possible. This code cannot be passed on to third parties/people as the account will lock.

Please do not try to redeem your code close to kick-off as this may mean you miss the start of the match if there are any issues.

If you have any issues with your code, or watching the match, please email ifollow@efl.com. There is also a live chat function available on the club website in the lead up to kick-off.

To see the FAQs, click HERE.

Click HERE to subscribe to iFollow. 


Advertisement block